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TSMSS Member Newsletter: March 2018


Message from the President

TSMSS is your professional community and we welcome you to engage with us!  Community can be defined by the appearance of collective energy, safe, friendly environments, and strong support systems.  We recognize that community-building is particularly important, and it starts with your willingness to be a part of it.

A recent survey* found that nearly 85 percent of millennials said that community service outreach programs will highly impact which organizations they choose to create a relationship with.  I have found this to be true over my many years and for every age group within our Medical Staff Professions (MSP) community, because organizations that encourage involvement in our larger MSP community have happier employees and see greater benefits like those noted below.

A successfully developed community:

  1. Enhances learning
  2.  Elevates innovation and creativity
  3.  Strengthens morale
  4.  Increases a sense of loyalty
  5.  Increases citizenship behavior
  6.  Develops leadership
  7.  Helps implement change

When our members put their job skills to good use in a volunteer capacity, there’s an opportunity for them to improve and exercise their workplace skills. In a new environment, you can be more creative, troubleshoot problems in different ways, and gain or sharpen skills that you might not have an opportunity to utilize at the office.

We all desire safe havens where we can learn, grow, contribute, be appreciated and be fulfilled. TSMSS desires to be this place and feels strongly that you will be able to achieve your professional and personal goals when you are an active part of our community.

As I wind down my year as your TSMSS President, I want to encourage everyone from our overall MSP community to recognize that support is all around you, and it is enhanced when you take the time to pass along your support as well.  There is always someone behind you, that is newer to the profession, who has a question that you already know the answer to – please help sustain our close-knit community by assisting them and continuing our spirit of giving to each other. 

One of the ways we can build each other up and celebrate within our community is to recognize important milestones and achievements.  Let us share your news, or recognize a colleague, by sending the key details to We would love to celebrate with you!  Also, we welcome your thoughts, knowledge and contributions at any time!

(*study citation:

- Jennifer

2018 Conference

Our 41st Annual Conference is just weeks away! You will not want to miss the exciting things that we have in store for you this year at the Marriott Quorum in Addison, TX from April 17th – April 21st 2018.  Early bird registration will end soon, so reserve your spot at the discounted rate now – it will only last until March 30th! 

You will rediscover, recharge, and reboot your passion with great speakers like Red Katz, Kathy Matzka, and Tami West.  You will be able to expand your knowledge regarding enrollment, Advance Practice Professionals and if needed, you can also attend one of the NAMSS Prep Courses for CPCS or CPMSM. 

This year, we are bringing back an evening dedicated to the 9th annual Scavenger Hunt as well as an expanded President’s Dinner at Bowlmor Dallas. This year, with your additional registration, the President’s Dinner will include bowling, shoe rental, access to the game room, and appetizers!


You can book your hotel room through April 3, 2018 using the dedicated reservation link Texas Society for Medical Services Specialists Conference Hotel Reservations.  We look forward to seeing you in April!

If you have any input or questions for the Conference Committee, please reach out to Dee Crawford, President-Elect and 2018 Conference Chair, via email at

Texas Board of Nursing Update

TSMSS received the following clarification from The Texas Board of Nursing regarding a recent member inquiry:

“The Texas Board of Nursing rules do not require that a nurse practitioner must be licensed or certified as an acute care nurse practitioner to practice in an acute care hospital setting. Scope of practice is based on the patient care needs the patient is experiencing at the time services are provided. So for example, a patient is in an acute care facility following an orthopedic procedure. A nurse practitioner who is educated in primary care could perform routine post-op rounds, address issues such as pain control, signs and symptoms of infection, dietary needs, ambulation protocol, routine medications for other comorbid conditions, discharge planning, and so forth. The nurse practitioner would not be required to be licensed in acute care in that situation. However, if a patient were to experience an acute MI (heart attack) and be admitted to ICU, the primary care nurse practitioner would not be appropriately educated to manage this emergent cardiac event. The acute care nurse practitioner would be better qualified to manage this patient.

Your colleagues may find it helpful to review some of the following resources available on our website:

I hope these resources are helpful to you and your colleagues. If you have further questions or we can provide you with additional information, you may contact me.


Jolene Zych, PhD, RN, WHNP-BC
Nurse Consultant--Advanced Practice
Texas Board of Nursing


We would love for you to continue your professional journey with TSMSS and we welcome you to renew your membership for 2018!  It will also guarantee you the member rate for not only webinars, but also our 2018 annual conference.  This is an exciting year for TSMSS and you won’t want to miss our great member opportunities!  To become a member, simply visit our website. Tell your colleagues so they will not miss the chance to join! 


On March 22nd, MSPs from across the state joined to learn more about ‘The Aging Physician’ with Sharon Beckwith and Dr. Donald Lefkowits. This presentation earned attendees 1 CEU and covered:

  1. The role of the Medical Staff Office in assisting Medical Staff Leadership in assuring current competency of providers
  2. Risks of negligent credentialing claims
  3. The need for age-triggered physician competency testing
  4. The legality of uniformly applied age testing
  5. Key steps to implementing age based testing

If you missed this latest opportunity, the following On Demand Webinars remain available at any time.  If you are interested in receiving CEUs on these topics, you will simply view the recorded session, answer 10 questions, and submit them for grading.  If you pass, you’ve earned the CEUs indicated.  These are available on our website for purchase here:

  • Why, When, and How to Use Peer Review (1.5 CEUs)
  • Negligent Credentialing: What Can Happen (1.5 CEUs)
  • Determining Physician Fitness for duty (1 CEU)
  • Physician Reentry: Getting Texas Physicians Back to Practice Safely (1 CEU)
  • Recognize, Respond and Resolve: A Proactive Approach to Addressing Clinical Performance Concerns (1.5 CEUs)
  • Developing a Web-Based New Physician Orientation (1 CEU)
  • Texas Medical Board Update (1.5 CEU)
  • Recent Cases Regarding Peer Review Privilege in Texas (1.5 CEUs)
  • Strategy and You (1 CEU)
  • Culture as Strategy (1 CEU)

Watch your email and our website for other upcoming webinars!  If you have any topics you would like to hear in our webinar series, please reach out to Tracy Needs -



If you are planning to sit for your certification exam, don’t forget to register before the deadline!  If you are interested in attending a prep course, TSMSS will be hosting the CPCS and CPMSM NAMSS Prep Courses in conjunction with our 2018 Annual Conference in April in Dallas.  Good Luck to you all!

2018 Exam Dates

  •  Summer Testing PeriodApplication Deadline – Friday, April 27, 2018
    Testing Period – Saturday, June 23 through Saturday, July 14, 2018
  •  Fall Testing Period - Application Deadline – Friday, August 10, 2018
    Testing Period – Saturday, October 6 through Saturday, October 27, 2018

The exam fee is $375 for NAMSS members and $500 for non-NAMSS members. If you’re unsure about whether you qualify to sit for the certification examination, please view the Eligibility Requirements section of the Candidate Handbook. Additionally, if you need any further assistance on registering for the exam, please contact

NAMSS Updates

NAMSS Call for Nominations for the following positions will be held during the following timeframes: 

  • Board of Directors: 3/2-4/30
  • Hall of Fame: 1/29-3/9
  • Fellow Designation: 6/1-7/20
  • Committee Volunteer: 7/13-8/20

NAMSS Annual Conference will be held in Long Beach, CA from 9/29/2018 to 10/3/2018.  You can also join their virtual conference if you are unable to attend in person.

Chapter Updates

This past weekend, we were honored to share an incredible opportunity with our chapter leadership. Representatives from across the state gathered in Houston to engage in a workshop lead by Dr. Sandra Bryant regarding “Developing Service Organization Executive Leaders”.  This program earned attendees 8 CEUs and helped them to understand the key best practices for Board members in a not-for-profit service organization

These leaders from across the state are working hard to ensure our community stays strong!

Fort Worth Dallas Chapter Representatives Samuel Sanchez and Karen Smith with
TSMSS President Jennifer Rich and speaker Dr. Sandra Bryant.

East Texas Chapter Representative Nancy Slough with TSMSS President Jennifer Rich
and speaker Dr. Sandra Bryant.

Greater Houston Chapter Representatives Trina Antwine, Jamila Johnson, Charis Phillips,
and Alexis Dimes with TSMSS President Jennifer Rich and speaker Dr. Sandra Bryant.

San Antonio Chapter Representatives Mia Frausto, and Cindy Dominguez with
TSMSS President Jennifer Rich, TSMSS Board Members Beth Sheley,
and Lisa Camacho, and speaker Dr. Sandra Bryant.

Austin Chapter Representative Stephanie Nisbett with TSMSS President Jennifer Rich,
TSMSS Board Member Amanda Pierce, and speaker Dr. Sandra Bryant.

You can always find the latest regarding your local chapters on the TSMSS website here:

Here are some of the highlights:

  • Austin Chapter: The Austin chapter met in March and wishes to extend a thank you to Norma at Cornerstone Hospital Group for hosting the meeting.  The next meeting is scheduled for Tuesday, May 15th - location and topic TBD.  Please reach out to your officers for volunteer opportunities and membership information:

o   President- Stephanie Nisbett
o   Treasurer- Melissa Smith
o   Education Coordinator: Norma Jo Thornton

  • East Texas:
    • Stacy Williams, CPMSM has been elected Secretary.
    • There was only 1 CPMSM in Texas granted by NAMSS recently and that was Stacy! Also granted certification, Michele Cook, CPCS, Paris Regional Medical Center and J. Kimberly Re, UT Health East.  Congratulations to all of the recent certificants!!
    • Upcoming meetings are scheduled for May 18, 2018 and August 17, 2018
    • The chapter offers Scholarships for Certification testing.


  • Fort Worth Dallas: The MSP-FWD Chapter recently enjoyed hearing from Jama Bell from the FCVS at their last Chapter meeting. One interesting point of the meeting was a discussion about blockchain technology and its potential use in obtaining verifications. In short, blockchain technology allows digital information to be distributed but not copied.  It's use in credentialing is still unknown, but something MSPs should keep on their radar. 
  • TSMSS would like to thank the Fort Worth Dallas Chapter's efforts to help make this year's conference a success! They will have a booth at conference so please come out, see them, and give them your thanks as well!

  • Houston:  Here are a couple of upcoming events for GHSMSS - you may visit for more information.
    • Annual Half Day Conference - May 16th 12:00pm-4:30pm. Houston Methodist Willowbrook Conference Center.
    • GHSMSS NAMSS Exam Prep Study Session - May 19th 9:00am-12:00pm.  Members attend for free, non-members $25.
  • San Antonio: No updates were provided.
  • Sun City: No updates were provided.

If you need help getting in touch with your local chapter, please feel free to reach out to your TSMSS Chapter Liaison, Lisa Camacho -


TSMSS is pleased to announce its newly elected and appointed members! The new board members will be sworn in at the Business Luncheon at Conference in April.  Your officers for 2018 are as follows:

  • President: Dee Crawford
  • President - Elect: Amanda Pierce
  • Past President: Jennifer Rich
  • Secretary: Marie Cruthirds (19)
  • Treasurer: Brooke Huseman (20)
  • D-A-L: Lisa Camacho (19)
  • D-A-L: Karen Choyce (19)
  • D-A-L: Alexis Dimes (20)
  • D-A-L: Brianna Foulkrod (20)
  • D-A-L: Courtney Rieniets (20)

If your name is not on this list, please consider sharing your time with one of our committees to keep TSMSS going strong!  You might be surprised by how many tasks it takes to keep the organization functioning and just how many friendships you can gain by being involved!

If you have any questions about the election process, feel free to contact your Immediate Past President, Kelsey Goughnour -

Get To Know Your TSMSS Board of Directors

This past year we have used this section of the newsletter to help you get to know your Board members. We saved one of the best for last so that we could also extend a very special thank you to Kelsey as she finishes her formal service to the Board by concluding her 3 year term as President-Elect, President, and Immediate Past President. We hope that you’ve had the pleasure to get to know Kelsey already, but if not, enjoy learning a little bit about her:

Kelsey Goughnour, CPMSM, Immediate Past President:

What Region of TX are you in? East Texas

 Tell us something you’d like others to know about you.  Most people say that I am the most organized person they have ever met.  I inherited that skill from my grandmother, she too could juggle several things at once in her head and all while she raised six kids.  I don't have the kids to raise so instead I do a lot of volunteer work including my time with the TSMSS Board.

  1. What lead you to be on the TSMSS BOD? I loved working with my local Chapter and thought it would be a great experience to work at the State level after meeting the TSMSS Board members at a TSMSS Meeting.  I looked up the qualifications and realized you have to be certified to run for the TSMSS Board.  I set myself a goal to get certified that year and the next term of office I ran for the TSMSS Board.

Who inspires you?  My family inspires me.  When I consider the impact my job has on the public it makes me think of my family and I want the best for them so I do my best work in order to help other families have a safe environment to seek medical care as well.  They also inspire me in my personal life.  I want to be someone my family can look up to.

If you could visit anywhere in the world, where would you go? This is the easiest question for me...AUSTRALIA!  I would love to explore all of Australia.  My fascination comes from reading a fictional series titled "The Gables of Legacy".  I re-read that series every few years and hope to see that beautiful country in the near future!

Who is your least favorite superhero and why?  I only know one superhero and that is SUPERMAN!!! He is my favorite, mostly because of the Dean Cain TV show that I watched when I was younger.  My former Cheif of Staff bought me a FatHead of Superman because he said I was his Superman and it hung in my office at that facility for years.

If you would like to continue to get to know Kelsey, please reach out to her at  She would love to get to know you too!

Social Media

Share your favorite TSMSS moments and important industry information with us and your fellow MSPs by connecting with us on Facebook.  You’ll find us by searching for “Texas Society for Medical Services Specialists” or “@TxSMSS “ under Pages.

For those who are following, we have a special treat for you during our annual conference this year!

You can also now find us on Linked In.

The mission of TSMSS is to promote certification and professional growth through networking within the healthcare industry.


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