Print Page   |   Contact Us   |   Sign In   |   Register
Community Search
TSMSS Webinar: Mastering Difficult Conversations - Session 2: Communication Essentials
Tell a Friend About This EventTell a Friend
 

9/18/2018
When: 12:00 PM
Where: Webinar
United States
Contact: Kendra Zepeda
713-448-2104


Online registration is closed.
« Go to Upcoming Event List  

Mastering Difficult Conversations
Session 2: Communication - Communication Essentials
Tami West


 

Objectives:

 

At the end of this program attendees will understand: 

  1. Differentiate among types of difficult conversations. 
  2. Learn the importance of intentionally choosing words.
  3. Develop skills for confident body language.
  4. Develop conversational techniques to use with different personality types.

 

Approved for 1 hour of NAMSS Continuing Education credits

Sign In