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TSMSS Member Newsletter: February 2018


Message from the President

As we hit our stride in 2018, from all of us at TSMSS, we would like to extend our sincere appreciation for your passion and dedication to the medical services profession. As we celebrate another year of accomplishments together, we couldn’t help but notice how willing our members are to reach out to one another—both online and in person—to share knowledge, experiences, templates and best practices. This type of sharing makes our community larger, stronger, and smarter.  With that sharing spirit in mind, you won’t want to miss some key events that are happening in the coming months.  You’ll find the details within this newsletter.


Your TSMSS Board met in January at the conference hotel and we think you will love the venue this year!  We had an opportunity to work on the strategic plan and we will continue to flesh out the details for some exciting ideas that will continue to move our organization forward!  

Also in January, I traveled with one of our Directors-at-Large, Amanda Pierce, to Miami, Florida where we had the opportunity to participate in the NAMSS Leadership Conference that brought together leadership from 38 states. We were so pleased to continue our work on some of our strategic plan concepts with additional brainstorming from different perspectives.  Amanda and I specifically enjoyed spending quality time with our colleagues from Louisiana, Oklahoma, and New Mexico.  Our table can be seen in this photo along with our NAMSS President-Elect, Susan Diaz. Left to right, starting bottom row: Liz Glover (LA), DeeAnn Long (OK), Monica Montoya (NM), Susan Diaz (NY), Amanda Pierce (TX), Jennifer Rich (TX).

We hope that you will continue to share with us! If you would like to recognize an important milestone or achievement, let us know by sending the key details to We would love to celebrate with you!  Also, we welcome your thoughts, knowledge and contributions at any time!

- Jennifer

2018 Conference

We hope that you’ll plan to join us for more sharing at our 41st Annual Conference that will be held at the Marriott Quorum in Addison, TX from April 17th – April 21st 2018.  You don't miss out on all the fun, education, and networking.  The 2018 TSMSS Conference will feature great speakers like Red Katz, Kathy Matzka, and Tami West.  In addition to our conference, we will host the NAMSS CPCS and CPMSM Prep Courses.  Register for conference at the link below, and you can book your hotel room using the dedicated reservation link below.  We look forward to seeing all of you in April!

41st Annual TSMSS Conference Registration 

Texas Society for Medical Services Specialists Conference Hotel Reservations


If you have any input or questions for the Conference Committee, please reach out to Dee Crawford, President-Elect and 2018 Conference Chair, via email at


We would love for you to continue your professional journey with TSMSS and we welcome you to renew your membership for 2018!  Along with your renewal comes a free webinar!  It also will guarantee you the member rate for not only webinars, but also our 2018 annual conference.  This is an exciting year for TSMSS and you won’t want to miss our great member opportunities!  To become a member, simply visit our website. Tell your colleagues so they will not miss the chance to join! 


We are excited to bring you the following On Demand Webinars which were recorded during our 2017 conference in April.  If you are interested in receiving CEUs on these topics, you will simply view the recorded session, answer 10 questions, and submit them for grading.  If you pass, you’ve earned the CEUs indicated.  These are available on our website for purchase here:

  • Why, When, and How to Use Peer Review (1.5 CEUs)
  • Negligent Credentialing: What Can Happen (1.5 CEUs)
  • Determining Physician Fitness for duty (1 CEU)
  • Physician Reentry: Getting Texas Physicians Back to Practice Safely (1 CEU)
  • Recognize, Respond and Resolve: A Proactive Approach to Addressing Clinical Performance Concerns (1.5 CEUs)
  • Developing a Web-Based New Physician Orientation (1 CEU)
  • Texas Medical Board Update (1.5 CEU)
  • Recent Cases Regarding Peer Review Privilege in Texas (1.5 CEUs)
  • Strategy and You (1 CEU)
  • Culture as Strategy (1 CEU)

Watch your email and our website for other upcoming webinars!  If you have any topics you would like to hear in our webinar series, please reach out to Les Cook, Annie Snelling, or Tracy Needs -, respectively.



If you are planning to sit for your certification exam, don’t forget to register before the deadline!  If you are interested in attending a prep course, TSMSS will be hosting the CPCS and CPMSM NAMSS Prep Courses in conjunction with our 2018 Annual Conference in April in Dallas.  Good Luck to you all!

2018 Exam Dates

  •  Spring Testing Period - Application Deadline was January 26, 2018
    Testing Period – Saturday, March 24 through Saturday, April 14, 2018
  •  Summer Testing PeriodApplication Deadline – Friday, April 27, 2018
    Testing Period – Saturday, June 23 through Saturday, July 14, 2018
  •  Fall Testing Period - Application Deadline – Friday, August 10, 2018
    Testing Period – Saturday, October 6 through Saturday, October 27, 2018

The exam fee is $375 for NAMSS members and $500 for non-NAMSS members. If you’re unsure about whether you qualify to sit for the certification examination, please view the Eligibility Requirements section of the Candidate Handbook. Additionally, if you need any further assistance on registering for the exam, please contact

NAMSS Updates

NAMSS Call for Nominations for the following positions will be held during the following timeframes: 

  • Board of Directors: 3/2-4/30
  • Hall of Fame: 1/29-3/9
  • Fellow Designation: 6/1-7/20
  • Committee Volunteer: 7/13-8/20

NAMSS Annual Conference will be held in Long Beach, CA from 9/29/2018 to 10/3/2018.  You can also join their virtual conference if you are unable to attend in person.

Chapter Updates

State-wide this past Fall, the chapters coordinated service opportunities with your local food bank to encourage networking with your fellow MSPs while also giving back to the community.  Keep reading for additional details!  You can always find the latest updates regarding your local chapters on the TSMSS website here:

Here are some of the highlights:

  • Austin Chapter: The Austin chapter will meet on Tuesday, March 6th from 11am-1pm in Round Rock at CHG.  A webinar will be reviewed: Recent Cases Regarding Peer Review Privilege in Texas. The chapter would like to recognize their current officers - if you would like to assist with the chapter or offer suggestions, please reach out to them:

o   President- Stephanie Nisbett
o   Treasurer- Melissa Smith
o   Education Coordinator: Norma Jo Thornton

  • East Texas: Upcoming meets are scheduled for February 16, 2018, May 18, 2018, and August 17, 2018. The Chapter offers Scholarships for Certification testing.  Recently, the chapter enjoyed the following events:
    • Friday, November 10 the Quarterly Chapter meeting was held at East Texas Medical Center in Jacksonville, TX
    • Saturday, November 11 ETMSS Networking for a Cause - volunteers enjoyed helping the East Texas Food Bank in Tyler, TX


  • Fort Worth Dallas: The MSP-FWD chapter hosted a meeting on 10/26/17.  They were very excited to have Lisa Sullivan, Program Manager for DEA Diversion Control speak to the group. 
  • Houston:  Has a total of 101 registered members.  The membership drive for 2018 began January 5th.  The Annual Conference was a success, with over 70 attendees hosted by Memorial Hermann Central Credentialing.  All Board Members for 2018 have been sworn in and are as follows -
    • Trina Antwine, President, Memorial Hermann Central Credentialing
    • Natalie Mott, President-Elect, Houston Methodist West Hospital
    • Charis Phillips, CPCS, Immediate Past President, Houston Methodist Hospital
    • Susan Lynn, CPCS, CPMSM, Treasurer, Memorial Hermann Central Credentialing
    • Julie Sinanejaid, CPCS, Secretary, UTMB
    • Kimtrele Williams, Communications Chair, Parallon CPC
    • Ashanta Thompson, CPCS, Professional Advancement Chair, RediClinic, LLC
    They completed the '2017 GHSMSS Gives Back' effort at the Houston Food Bank on 12/2/17, with 6 members, and 1 guest in attendance.  The team that worked on that day helped sort 10,000 lbs of food, enough to feed over 8,832 people. (One member had to leave early and is not seen in the photos.)

    The table below indicates future GHSMSS study session dates in accordance with the NAMSS testing period:

    Session Dates
    22018 NAMSS Testing Period

    2018 Spring Testing Period is 3/24/18-4/14/18

    Application Deadline - Friday, January 26, 2018


    2018 Summer Testing Period is 6/23/18 - 07/14/18

    Application Deadline – Friday, April 27, 2018


    2018 Fall Testing Period is 10/6/2018 -10/27/18

    Application Deadline – Friday, August 10, 2018

  • San Antonio: STAMSP has postponed their one day conference 'Ready, Set, Grow' that was to be held on February 2, 2018 in San Antonio
  • Sun City: The Sun City chapter held an end of the year meeting hosted by Las Palmas Medical Center on December 8, 2017.  They voted for new officers, including: President, VP, Secretary, and Treasurer.  All are welcome to participate and help keep the chapter energized.

If you need help getting in touch with your local chapter, please feel free to reach out to your TSMSS Chapter Liaison, Lisa Camacho -

Get To Know Your TSMSS Board of Directors

We asked your TSMSS Board members to tell us a little about themselves. Featured members for this newsletter include Lisa Camacho and Tracy Needs. Here is what they had to say:

Lisa Camacho, Director-at-Large, Chapter Liaison:

  1. What Region of TX are you in? I am located in San Antonio and currently a member of STAMSP.
  2.  Tell us something you’d like others to know about you.  I do not like saying “NO”, if someone needs something I try my best to get it done even when I really do not have the time!!
  3. What lead you to be on the TSMSS BOD? Providing and serving has always been my passion I love to help others and in turn I get to meet many great people and create positive relationships.
  4.  What is your goal on the Board this year?  My goal is to encourage all of the Chapters to build their Chapter stronger. I would like to provide additional resources to ensure Chapters are successful.
  5.  Who inspires you?  My husband inspires me!!  Since the day we met he has always encouraged and supported me in the choices I make; from family, my education, to my career.  He has always had faith in me, whenever I doubt myself he would say – you’re strong and you can do this…..stay focused, stay positive, and you will achieve. “The Biggest obstacles in our lives are the barriers our mind creates”.
  6.  What are you passionate about? My family is the most important to me. Trying to be a good mother, daughter, wife, and aunt can be difficult because I am always so busy. But you know what?? “We” “I” have to make time for my family, we always have a reason not to attend something because we are so busy with everyday life, but we need to embrace and enjoy life each day because we are never promised tomorrow. 

Tracy Needs, Director-at-Large:

  1. What Region of TX are you in?  South Central
  2.  Tell us something you’d like others to know about you. Over the last few years I’ve made some great changes in my life that resulted in me becoming healthier and happier. I am very proud of myself for sticking with it and reaching my goals.
  3.  What lead you to be on the TSMSS BOD?  I’ve been involved with TSMSS conferences for years and I expressed interest in getting more involved. I was nominated for the director at large position. I was not elected when I ran, however later a position became vacant and I was asked to fill the position.  I was on the board of STAMSP for one year as director at large/membership chair.
  4.  What is your goal on the Board this year? To help others in the industry/new to the industry realize the value of TSMSS, it has been a great resource to me, not only for knowledge and learning but also for networking and meeting some great leaders in our industry.
  5.  Who inspires you?  Sheryl Sandburg, COO of Facebook and the founder of She is a strong independent woman. Her husband also died suddenly.  She has been able to handle adversity well and overcome obstacles to reach her goals.
  6. What's the coolest thing you're working on right now? I am the coolest thing I'm working on right now.  I've spent the last 18 years being a wife and Mom and now I have decided to work on me.  I still have my Mom duties, but I definitely make time for me.  I want to grow and be healthy and do the things that make me happy.

If you’d like to continue to get to know Lisa and/or Tracy, please reach out to them at and respectively. They would love to get to know you too, and they welcome your ideas to further our mission!

Social Media

Share your favorite TSMSS moments and important industry information with us and your fellow MSPs by connecting with us on Facebook.  You’ll find us by searching for “Texas Society for Medical Services Specialists” or “@TxSMSS “ under Pages.

You can also now find us on Linked In.


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4/17/2018 » 4/21/2018
TSMSS 41st Annual Conference