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TSMSS Member Newsletter: October 2017


Message from the President

Happy Halloween! I hope this newsletter finds each of you doing well and gearing up for the holiday season!

Our national organization, NAMSS (of which TSMSS is an affiliate), held their annual conference this past week in Colorado Springs, CO. It was a great opportunity to re-connect with colleagues from across the country. Heck, I even met someone from Japan! What I always find so amazing about our profession is the ease with which we talk to each other. And there is never a shortage of topics to discuss! Because of this support and ease of interaction, I consider you all my second family and I always look forward to our family reunion! Our reunion (the TSMSS Annual Conference) is in the planning stages. I’ve seen how much fun you have at our reunions, and so I encourage you to mark your calendars and start planning to join us at the Marriott Quorum in Addison, TX from April 17th – April 21st 2018.

Our family is always looking for strong leaders to guide our future. If you have not already, please give some thought to nominating yourself or your peers to serve as leaders of TSMSS.  Nominations will close tomorrow (November 1st) and we would welcome your contributions in the coming years. More information can be found in this newsletter or online under our ‘Member Community / Nominations & Elections’ page.


As an extension of our family, you will not want to miss joining forces with your local chapters this Fall to take advantage of networking opportunities while helping others in your community. You’ll find the details within this newsletter. 

We hope that you will continue to engage with us, as we welcome your input and contributions at any time!

- Jennifer

NAMSS Update

TSMSS is proud to announce the induction of our founder, Cindy Gassiot, into the NAMSS Hall of Fame! A bottle of champagne was delivered to Cindy from all of TSMSS along with a note of congratulations.

If you would like to recognize an important milestone or achievement, let us know by sending the key details to


2018 Conference

Whoever said education can't be fun has never attended a TSMSS Conference!!  If you’d like to see just how much fun can be had, we welcome you to browse through the photos taken during the 2017 annual conference here.

Mark your calendars NOW so you don't miss out on all the fun, education, and networking.  The 2018 TSMSS Conference is being held at the Marriott Dallas Quorum on April 18-21, 2018 featuring great speakers like Red Katz, Kathy Matzka, and Tami West. 

Planning a conference is quite a task. Volunteers are always needed with varied skill sets, and the more volunteers we have, the better our conference can be!  Currently, the conference committee is meeting monthly via teleconference.  If you would like to be a part of the Conference Committee, please reach out to Dee Crawford, President-Elect and 2018 Conference Chair. She would welcome your participation -


You should have recently received an email notification regarding your 2018 membership renewal.  Along with this membership comes a free webinar!  It also will guarantee you the member rate for not only any other webinars, but also our 2018 annual conference.  This is an exciting year for TSMSS and you won’t want to miss our great member opportunities! To renew your membership, simply log in to your account and select Manage Profile.  Click "Renew Your Membership Now" at the top of the profile page.  Update any information and go to payment.  You can pay by credit card or select "Check/Money Order" to generate an invoice to submit to your organization for payment.


We are excited to bring you the following On Demand Webinars which were recorded during our 2017 conference in April.  If you are interested in receiving CEUs on these topics, you will simply view the recorded session, answer 10 questions, and submit them for grading.  If you pass, you’ve earned the CEUs indicated.  These are available on our website for purchase here:

  • Why, When, and How to Use Peer Review (1.5 CEUs)
  • Negligent Credentialing: What Can Happen (1.5 CEUs)
  • Determining Physician Fitness for duty (1 CEU)
  • Physician Reentry: Getting Texas Physicians Back to Practice Safely (1 CEU)
  • Recognize, Respond and Resolve: A Proactive Approach to Addressing Clinical Performance Concerns (1.5 CEUs)
  • Developing a Web-Based New Physician Orientation (1 CEU)
  • Texas Medical Board Update (1.5 CEU)
  • Recent Cases Regarding Peer Review Privilege in Texas (1.5 CEUs)
  • Strategy and You (1 CEU)
  • Culture as Strategy (1 CEU)

Watch your email and our website for other upcoming webinars!  If you have any topics you would like to hear in our webinar series, please reach out to Les Cook and Annie Snelling - and respectively. 


We hope you enjoyed our recent offering to help you prepare for your potential certification! Our course ‘CPCS: Certification Focused Study Programwas well-attended and is receiving positive feedback.  

Good Luck to everyone who will be testing during this Fall Testing Period!The testing period will be Saturday, October 28 through Saturday, November 18, 2017.  If you are planning to sit for your certification exam in the Spring, don’t forget to register before the deadline!  Keep an eye on the NAMSS website for when that will be -

Chapter Updates

We thank the following leaders for hosting viewing locations for our recent ‘CPCS: Certification Focused Study Program’! 

Austin – Amanda Pierce
East Texas - Nancy Slough
FWD - Samuel Sanchez
STAMSP - Lisa Camacho
Sun City - Cinthia Estrada

You can find the latest updates regarding your local chapters on the TSMSS website here

Here are some of the highlights:

  • State-wide this Fall, the chapters will be coordinating service opportunities with your local food bank where you can network with your fellow MSPs while also giving back to the community.  Keep reading for additional details!
  • Austin Chapter: The Austin chapter would like to recognize their current officers – if you would like to assist with the chapter or offer suggestions, please reach out to them:

o   President- Michael Jansen
o   President Elect-  Michael Jansen
o   Secretary- Stephanie Nisbett
o   Treasurer- Melissa Smith
o   Education Coordinator: Norma Jo Thornton

  • East Texas: Upcoming meetings are scheduled for November 10, 2017, February 16, 2018, May 18, 2018 and August 17, 2018.  The chapter offers Scholarships for Certification testing.
    • Fri., Nov 10 the Quarterly Chapter meeting to be held at East Texas Medical Center in Jacksonville, TX
    • Sat., Nov 11 ETMSS Networking for a Cause - volunteers will enjoy helping the East Texas Food Bank in Tyler, TX from 8:30a to Noon.
  • Fort Worth Dallas: The MSP-FWD chapter hosted a meeting on 10/26/17.  They were very excited to have Lisa Sullivan, Program Manager for DEA Diversion Control speak to the group. 
  • Houston:  The Houston chapter will be hosting two big events this Fall.
    • The Annual Conference has been rescheduled for November 9, 2017 from 8:00 am – 4:30 pm. It will be hosted at the Memorial Hermann Central Credentialing. 8 CEUS have been approved.
    • Networking for a Cause will be held at the Houston Food Bank on December 2, 2017. GHSMSS Shirts for available for the first 10 that sign up.
  • San Antonio: STAMPS will host a one day conference ‘Ready, Set, Grow’ on February 2, 2018 in San Antonio.
  • Sun City: The Sun City chapter will have an end of the year meeting hosted by Las Palmas Medical Center on December 8, 2017.  They will be voting for new officers, including: President, VP, Secretary, and Treasurer.  All are welcome to participate and help keep the chapter energized.

If you need help getting in touch with your local chapter, please feel free to reach out to your TSMSS Chapter Liaison, Lisa Camacho -


The deadline is fast approaching!  The last day to turn in nominations is Nov. 1, 2017, so get them in as quickly as possible. We encourage you to think about running for one of the following positions if you have an interest and are able to use some of your time to give back to your profession each month:

  • President Elect
  • Treasurer
  • Director x2

Visit the TSMSS website for more information about the open positions and qualifications.  If you have any questions about the process or the qualifications, feel free to contact your Immediate Past President, Kelsey Goughnour -

Get To Know Your TSMSS Board of Directors

We asked your TSMSS Board members to tell us a little about themselves. Featured members for this newsletter include Dee Crawford and Annie Snelling. Here is what they had to say:

Dee Crawford, President-Elect, 2018 Conference Chair:

  1. What Region of TX are you in? North Texas
  2. What lead you to be on the TSMSS BOD? I have been a part of TSMSS since the mid 90’s. I became involved with TSMSS when I was the Chapter President of PAMS. TSMSS continues to be important for MSP’s not only in Texas, but Oklahoma, Louisiana and New Mexico.  TSMSS is a great organization and is vital to our profession by providing information and education on a continuous basis. I am honored to have the ability to serve on the TSMSS Board again.
  3. What is your goal on the Board this year? My goal is to increase conference attendance not only virtually but on-site attendees.
  4. Who inspires you? The Lord inspires me the most. Knowing that he is always with me and will never forsake me. He doesn’t condemn or judge, but loves me no matter what.
  5. Who would you most like to swap places with for a day? The President of the United States.  I would like to see what a day in his shoes would be like. Really, I would love to see how the White House functions on a daily basis.
  6. What’s your secret talent that no one knows about? I love photography. I am just now getting back into it as I have taken a backseat to my son’s photography pursuit.

Annie Snelling, Director-at-Large, Webinars:

  1. What Region of TX are you in? Austin
  2. Tell us something we don’t know about you.  I fell into credentialing by accident and found I loved it. It drove me back to school and this year I earned my Bachelor’s Degree in Health Care Administration at the “tender” age of 48. 
  3. What lead you to be on the TSMSS BOD?  I am newly dual certified and attended my first NAMSS convention last September.  After seeing what great speakers and information are out there, I wanted to be more involved on the state level. I also want to make a difference and give back to the profession that has changed my life and see greater involvement and sharing of information between chapters, the state and with NAMSS.
  4. Who inspires you?  My mother.  She has faced many trials in her life, yet remains the most positive and encouraging person I have ever met. She is strong and independent. She is kind to everyone and always loving and supportive and always tries to see another’s point of view even if she does not necessarily agree.  She went back to school at 63 and earned her degree. 
  5. Who would you most like to swap places with for a day?  Joanna Gaines from Fixer Upper.  I would love a day in her life, taking something that is less than appealing and making it something fabulous.  It is my goal to buy a fixer upper in the future and make it a stunning home.
  6. What’s your secret talent that no one knows about?  I am an avid painter.  I love drawing, painting and doing anything “crafty”.

If you’d like to continue to get to know Dee and/or Annie, please reach out to them at and respectively. They would love to get to know you too, and they welcome your ideas to further our mission!

Legislative Update

The Texas Medical Board was one of several state agencies that had to receive a vote to be extended during the special session of the 85th Texas Legislature.  The Legislature did approve an extension until Sept 1, 2019. If, for some reason, the TMB was not renewed, this would have impacted the ability for new doctors to become licensed in our state. Below are two links that you may want to bookmark.

Texas Sunset Advisory Commission – the overall listing of affected agencies and description of the sunset process.

Final Results – specific to the TMB; summarizes results of the Sunset review, including management actions directed to the agency that do not require legislative action.

National Medical Staff Services Awareness Week

Join in the conversation and be recognized November 5-11, 2017! Celebrate your important role in the healthcare industry and how you support patient safety every day! Share your photos, experiences, and success on social media using #MSPWeek on Facebook and Twitter. You might see your post on the TSMSS social media pages!

NAMSS has created a custom frame you can add to your Facebook photo for the duration of the week! Use this frame to show your celebration of MSP Week! The frame will be available on November 5.  Visit the NAMSS website to find more great resources for celebrating National Medical Staff Services Awareness Week. We look forward to seeing your celebrations!


Social Media

Share your favorite TSMSS moments and important industry information with us and your fellow MSPs by connecting with us on Facebook.  You’ll find us by searching for “Texas Society for Medical Services Specialists” or “@TxSMSS “ under Pages.

You can also now find us on Linked In.


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